Frequently Asked Questions

What is the hiring process at Jackal Tech Ltd.?

Our hiring process typically involves submitting an online application, completing an initial screening, attending interviews, and receiving an offer if selected.

What should I expect during the interview?

During the interview, we will ask you questions about your background, skills, and experiences. We may also present scenarios to assess your problem-solving abilities and how you align with our company values.

Does Jackal Tech Ltd. offer remote work opportunities?

Yes, we offer remote work opportunities for certain positions. The availability of remote work will be specified in the job description.

How does Jackal Tech Ltd. support employee development?

We offer various professional development programs, including on-the-job training, workshops, mentorship programs, online courses, and leadership development initiatives.

What is the company culture like at Jackal Tech Ltd.?

Our company culture is built on collaboration, innovation, and employee well-being. We value diversity, integrity, and a commitment to excellence. We foster a supportive and inclusive environment where everyone can thrive.

Privacy Policy

Our privacy policy outlines how we handle your personal data. We are committed to protecting your privacy and ensuring the security of your personal information.

Information Collection

We collect information that you provide to us directly, such as when you create an account, fill out a form, or communicate with us. We may also collect information automatically when you use our services, such as your IP address, browser type, and browsing behavior.

Use of Information

We use your information to provide, maintain, and improve our services, to communicate with you, and to personalize your experience. We may also use your information for marketing and promotional purposes with your consent.

Sharing of Information

We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights. We may share anonymized data with third parties for research and analysis purposes.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to the processing of your information or request that we restrict the processing of your information.

Terms of Use

These terms govern the use of our website and services. By using our website, you agree to comply with these terms and any applicable laws and regulations.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, you may not use our services.

User Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Prohibited Conduct

You agree not to use our services for any unlawful or prohibited activities, including but not limited to spamming, hacking, or distributing malware. You also agree not to interfere with the operation of our services or the enjoyment of our services by other users.

Termination

We reserve the right to terminate or suspend your account and access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users or our business interests.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted or error-free, and we are not responsible for any interruptions or errors.

Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

RW Notice of Collection

Rwanda residents can learn more about their privacy rights here. This notice provides additional information required under the Rwanda Consumer Privacy Act (RCPA).

Categories of Personal Information Collected

We collect the following categories of personal information:

  • Identifiers, such as name and contact information
  • Commercial information, such as transaction history
  • Internet activity, such as browsing history
  • Geolocation data
  • Professional or employment-related information
  • Inferences drawn from other personal information to create a profile about preferences and characteristics

Use of Personal Information

We use the personal information we collect for the business purposes described in our privacy policy, including to provide and improve our services, to communicate with you, and for marketing purposes.

Your Rights

Rwanda residents have the right to request access to the personal information we have collected about them, to request deletion of their personal information, and to opt-out of the sale of their personal information. To exercise these rights, please contact us using the information provided in our privacy policy.

Accessibility Statement

Our commitment to accessibility and how we ensure our website is usable by everyone. We are dedicated to making our website accessible to all users, including those with disabilities.

Accessibility Features

Our website includes the following accessibility features:

  • Text alternatives for non-text content
  • Keyboard accessible navigation
  • Adjustable text size and contrast settings
  • Screen reader compatibility

Feedback

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us using the information provided below.

Contact Information

Email: accessibility@jackaltechltd.com

Phone: +250 782323272

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